Firstly, we’re not just a Car Park Management company. We are part of a larger company who provide specialist security, cleaning and FM services and have been operating successfully since 1990.
The benefits of being part of an established and equipped larger group means that we are uniquely positioned to offer a blended Parking+ service. Ocean Parking is backed with the training, technology and a 24hr help desk to support us in delivering a versatile nationwide service.
Recognising the need for a managed parking service that was not necessarily focused on enforcement revenue, we used our experience in the wider FM sector to develop Ocean Parking. After ten years of careful expansion, Ocean Parking is a standalone brand within the Group and we manage over 300+ car parks across the UK.
You can rely on us to safely, smartly and fairly ensure the rules of your site are followed and any unwelcome and unsafe parking behaviours are reduced or eliminated; transforming what would have been a negative parking experience into a much more positive one. Because, whether your site is a retail park or an office block, an airport or a doctor’s surgery – the car park is where your visitor’s journey begins and ends.
We work with you to develop a range of parking solutions focused on addressing your pinch points and enhancing the overall efficiency of the car park.
What we will achieve for you;
We will provide a positive experience for genuine customers and visitors, while enforcing the rules on site for those breaking the rules and abusing your parking facilities.
By managing your car park, you can trust us to promote the correct use of spaces reserved for: parents with young children; people who are using a blue badge; residents and authorised visitors.
For sites using attendants, our fair and friendly staff are there to help visitors who need assistance using the pay & display machine, to ask for directions and to check what the rules are. They are also trained to administer First Aid and help with breakdown assistance.
And for those who receive a Parking Charge Notice for breaking the rules – getting caught often results in hostility and conflict, if a motorist feels that they have incorrectly been issued with a PCN. We have a specialist appeals team who are extremely experienced and knowledgeable about each site we manage. The team always seek to de-escalate the fallout from the issuance of a PCN, they are trained to listen, respect and investigate the facts to establish whether the evidence provided is enough to accept their appeal.
Whether you are receiving a service from Ocean Parking or a Parking Charge Notice for a contravention on one of the sites we manage, you can be sure that by being members of the International Parking Community Approved operator scheme, we are working to the highest professional standards.
